Trading Partner Management

Once the roll-out process is completed, an ongoing Trading Partner Management process has to be put in place. Handing over the Trading Partner management to Commerce-Connections ensures a smooth operation, allowing you to focus on your core business.

Trading Partner Certification: This is a process which allows an organisation to classify its trading partners based on their level of B2B/EDI integration and the potential of business process integration. This is the basis of a total quality management process.

Compliance Checks: These are carried out on an ongoing basis to ensure a smooth operation.

Helpdesk: This is the first point of contact for the trading partner community. It means that a trading partner with questions and queries regarding an EDI transmission always contacts the support desk manned by the service provider who then resolves or investigates the problem.

Update and Maintain Implementation Guide: It seems to keep the implementation guide and cross reference lists current and automatically distribute the latest changes and requirements to the Trading Partner Community.

Administration Correspondence: The communication and update of the B2B/EDI community regarding B2B matters, such new message developments.