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Important Notice:

Commerce-Connections - Services Unaffected by Global Microsoft IT Outage

Dear Valued Customer,

You may be aware of the recent global outage affecting Microsoft Azure and Office365 services, which has been linked to issues related to the CrowdStrike Falcon Sensor software update. We want to assure you that Commerce-Connections' services will not be impacted by this incident.

Our infrastructure does not utilise the Microsoft services or the CrowdStrike Falcon software involved in this outage. As a result, you can continue to rely on our services without any disruption.

We remain committed to providing you with reliable and secure services. Should you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for your continued trust in Commerce-Connections.

WebForms Login Commerce-Connections Ltd Portal

We need your assistance for the seamless upgrade from WebForms to our new iForms portal.
The change will mean a drastically different user experience so we require your participation to help us shape iForms into what your organisation really needs.

iForms Survey

WebForms support number

We have a new landline number for WebForms support queries. Calls to this number are taken Monday to Friday between 9AM and 5PM.

WebForms support number: 01483 77 44 55

If you have a service level agreement with us then there is a dedicated 24/7 number that you can call. Please contact your account manager if you require more information on this.

Important Changes in Early Settlement Discount Legislation

Since 01 April 2015, the process when raising or receiving a VAT invoice including early settlement discount has changed. Suppliers must now account for VAT on the amount they actually receive and customers may recover the amount of VAT that is actually paid to the supplier.

We have updated our WebForms service in line with this change. This change only effects suppliers who use the settlement discount facility with their trading partner.

If you need to inform us of a settlement discount or days to payment agreement which is not already visible on your WebForms invoices then please update us by emailing:


Did you know?

We have created several tutorial videos for our WebForms service as well as a detailed user manual.

If you want to ensure that your company is getting the best out of WebForms, contact our WebForms support team to be sent these for no additional fee.

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